PAYMENTS, DISPATCH & DELIVERY TIMES

Credit Card

Pay

Paypal

You can select your payment method at the checkout.


After placing your order you will receive an order confirmation email.

All orders will be dispatched via Australia Post within 1-4 business days after purchase.


If you select "Express Post" your order will be dispatched in 1-2 days. Please note with the increase of online shopping, Australia Post is struggling to delivery on time.

Your order will likely arrive within 3-5 business days* once dispatched (5-6 business days for WA).


An email with your tracking number will be sent as soon as your order has been dispatched.


All orders include tracking.

Customers will be notified of any dispatch delays.


Track your order here.


Creative Village Newcastle is an Australian store based in Newcastle, NSW.


Choose the Shipping “Pick Up - Click and Collect” if you are planning on collecting your order from the shop.

Charlestown Square

Level 1, under Telstra shop

30 Pearson Street, Charlestown

We are a collective of Hunter based Artists and Makers, and we really want you to be happy with your purchase, so please choose carefully as we do not offer exchange or returns

We will be super careful packing your purchases and will aim to use up-cycled and recycled fabric and shredded paper as packaging and carbon neutral or compostable mailer bags.

Buyer is responsible for all shipping costs and if an order is lost by Australia Post or arrives damaged it is important for you to photograph any damage and contact your local Australia Post outlet as soon as possible to lodge a claim.